Service Management

{"xsrfToken":"B9OX-YQ1I-CL3C-FFVU_f0c373aa850fe5b79e820360409ed8e19f2003ef_lout","branding":{"id":"4","key":"bcs","name":"BETA CAE Systems Service Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4?_=dd47f43a5606dc5eca408ac7f0544782","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0b4f8c","headerLinkHoverBGColor":"#0b4f8c","headerBadgeColor":"#0b4f8c"}},"helpCenterBranding":{"bannerUrl":"/rest/servicedesk/1/bannerImage?1687158533005","headerBGColor":"#005baa","headerLinkColor":"#ffffff","headerLinkHoverColor":"#0f18bb","headerLinkHoverBGColor":"#3572b0","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/global-logo?_=cdb80ad68abfd2470ba554c36d8e8aa2","logoId":20,"helpCenterTitle":"Welcome to BETA CAE Systems Service Desk","sharedPortalName":"Help Center"},"login":{"allowCookies":true,"externalUserManagement":false,"contactAdminLink":"please contact your Jira administrators","elevatedSecurityCheckShown":false,"loginUrl":"/servicedesk/customer/portal/4/user/login","canReset":true,"sdUserSignUpEnabled":false,"loginAnnouncementHeader":"BETA CAE Systems Service Desk","loginAnnouncementMessage":"Don't you have an account yet? <a href=\"https://www.beta-cae.com/support.htm#signup_form\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">Sign Up for an account</a> <a href=\"https://support.beta-cae.com/servicedesk/customer/portal/4/user/forgotpassword\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Reset your password here</a> \n<hr> \n \n<ul class=\"alternate\" type=\"square\"> \n <li>The account which gives access to the Service Desk and the Knowledge Base is strictly personal.</li> \n <li>Registration is confirmed only if a corporate email address is used.</li> \n <li>The user name is identical to the e-mail address.</li> \n <li>You are accepting the aforementioned terms by signing up to the Service Desk and the Knowledge Base</li> \n</ul> \n \n<hr> \n <a href=\"https://www.beta-cae.com/dp_policy.htm\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">General Data Protection & Privacy Policy</a> \n<hr> \nSAVE the DATES \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems Shenzhen Open Meeting October 27, 2025 Hyatt Regency Shenzhen Yantian</li> \n</ul> \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems Shanghai Open Meeting October 29, 2025 Kerry Hotel Pudong, Shanghai</li> \n</ul> \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems Tokyo Open Meeting October 31, 2025 Tokyo Conference Center Shinagawa</li> \n</ul> \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems North America Open Meeting November 4, 2025 Suburban Collection Showplace</li> \n</ul> \n Holidays 2025 \nDue to the following upcoming holidays you may encounter delays in responses from the customer service representatives: \n<ul class=\"alternate\" type=\"square\"> \n <li>August 15: Greece, Switzerland, Italy, India</li> \n <li>August 25: UK</li> \n <li>August 27: India</li> \n <li>August 29 </li> \n</ul> \n<hr>"},"loginAnnouncement":{"header":"BETA CAE Systems Service Desk","headerWiki":"BETA CAE Systems Service Desk","message":"Don't you have an account yet?\n[Sign Up for an account|https://www.beta-cae.com/support.htm#signup_form]\n\\\\\n\\\\\n[Reset your password here|https://support.beta-cae.com/servicedesk/customer/portal/4/user/forgotpassword]\n\\\\\n----\n\\\\\n- The account which gives access to the Service Desk and the Knowledge Base is strictly personal.\n- Registration is confirmed only if a corporate email address is used.\n- The user name is identical to the e-mail address.\n- You are accepting the aforementioned terms by signing up to the Service Desk and the Knowledge Base\n\n\\\\\n\\\\\n-----\n\\\\\n[General Data Protection & Privacy Policy|https://www.beta-cae.com/dp_policy.htm]\n\\\\\n\\\\\n----\n*SAVE the DATES*\n\n- *2025 BETA CAE Systems Shenzhen Open Meeting*\nOctober 27, 2025\nHyatt Regency Shenzhen Yantian\n\n- *2025 BETA CAE Systems Shanghai Open Meeting*\nOctober 29, 2025\nKerry Hotel Pudong, Shanghai\n\n- *2025 BETA CAE Systems Tokyo Open Meeting*\nOctober 31, 2025\nTokyo Conference Center Shinagawa\n\n- *2025 BETA CAE Systems North America Open Meeting*\nNovember 4, 2025\nSuburban Collection Showplace\n\n\n\\\\\n*Holidays 2025*\n\nDue to the following upcoming holidays you may encounter delays in responses from the customer service representatives:\n\n- August 15: Greece, Switzerland, Italy, India\n- August 25: UK\n- August 27: India\n- August 29\n\\\\\n\\\\\n\n----","messageWiki":"Don't you have an account yet? <a href=\"https://www.beta-cae.com/support.htm#signup_form\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">Sign Up for an account</a> <a href=\"https://support.beta-cae.com/servicedesk/customer/portal/4/user/forgotpassword\" class=\"external-link\" rel=\"nofollow\" target=\"_blank\">Reset your password here</a> \n<hr> \n \n<ul class=\"alternate\" type=\"square\"> \n <li>The account which gives access to the Service Desk and the Knowledge Base is strictly personal.</li> \n <li>Registration is confirmed only if a corporate email address is used.</li> \n <li>The user name is identical to the e-mail address.</li> \n <li>You are accepting the aforementioned terms by signing up to the Service Desk and the Knowledge Base</li> \n</ul> \n \n<hr> \n <a href=\"https://www.beta-cae.com/dp_policy.htm\" class=\"external-link\" target=\"_blank\" rel=\"nofollow noopener\">General Data Protection & Privacy Policy</a> \n<hr> \nSAVE the DATES \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems Shenzhen Open Meeting October 27, 2025 Hyatt Regency Shenzhen Yantian</li> \n</ul> \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems Shanghai Open Meeting October 29, 2025 Kerry Hotel Pudong, Shanghai</li> \n</ul> \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems Tokyo Open Meeting October 31, 2025 Tokyo Conference Center Shinagawa</li> \n</ul> \n<ul class=\"alternate\" type=\"square\"> \n <li>2025 BETA CAE Systems North America Open Meeting November 4, 2025 Suburban Collection Showplace</li> \n</ul> \n Holidays 2025 \nDue to the following upcoming holidays you may encounter delays in responses from the customer service representatives: \n<ul class=\"alternate\" type=\"square\"> \n <li>August 15: Greece, Switzerland, Italy, India</li> \n <li>August 25: UK</li> \n <li>August 27: India</li> \n <li>August 29 </li> \n</ul> \n<hr>","canEditAnnouncement":false,"portalId":null}}